User Experience Strategies用户体验战略

用户体验战略

UX Trends for 2021: Toward a Recovery from COVID-19



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Report Summary:

The Strategy Analytics UX Innovation Practice looks ahead to the key user experience trends we expect for the coming year.

These include the impact of the pandemic and potential recovery on aging-in-place, digital wallets, and the smartphone’s role in recovery.

2021 will also see key advancements in augmented reality and a key turning point in automotive infotainment UX. 



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