User Experience Strategies用户体验战略

用户体验战略

Trends in Communication and Information Sharing: Webinar Replay



下载报告

Report Summary:

Zoom has dominated video communication platforms during COVID-19 for both social and business needs. The pandemic has forced consumers – and particularly elderly consumers – to adopt video communication and other technologies to meet basic needs. More online shopping means more interactions with chatbots that require a better experience.

But what is next? SA’s User Experience Strategies service reviews recent UX Strategies research on trends in communication from the micro level to the macro.

This wide-ranging presentation includes results from:

  • focus groups and surveys with elderly consumers on technology usage trends post-COVID,
  • reviews of recent research on conversational agents
  • evaluations of evolving immersive communication platforms to rival Zoom
  • the development of “digital twin cities” to enhance information sharing across urban environments.


For more information about our services please contact us or email support@strategyanalytics.com

Let's talk

Now you know a little about us, get in touch and tell us what your business problem is.
Name:
Email:
Telephone:
Country:
Inquiry / Message: