Consumers are increasingly concerned about their online safety and face a new range of threats from cyber criminals. Businesses also face growing cyber threats, driving a significant increase in costs. This report examines the role of telcos in providing subscribers with cyber security products for consumers and businesses. It includes detailed case studies of consumer services, from EE, Orange and AT&T, and Orange’s business and enterprise cybersecurity business.
1. Executive Summary. 3
2. Consumer Trends. 6
3. Overview of Consumer Cybersecurity Products. 9
4. Business Trends. 14
5. Overview of Business Cybersecurity Products. 15
6. Cybersecurity Challenges Faced by Telcos. 21
7. Case Study 1: EE Cybersecurity for Consumers. 22
8. Case Study 2: Orange Poland Cybershield. 28
9. Case Study 3: AT&T Active Armor & Smart Home Manager 35
10. Case Study 4: Orange Cyberdefense. 40
11. Conclusions and Recommendations. 47
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