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Author: Diana Franganillo
Publication Date: 9月 30 2022
Pages: 46
Report Type: Report, Word



UX Evaluation: 22MY Mercedes EQS

Report Summary:

Strategy Analytics conducted an evaluation of the infotainment system in the 22MY Mercedes EQS fitted with Hyperscreen, which Mercedes has used as a vehicle to express digital premiumness.
Whilst this MBUX update makes it easier to run tasks in parallel and improves certain use cases, some other nuisances are still present.

Table of Contents

Executive Summary. 6

Introduction.. 8

Methodology. 9

Overview of Displays and Controls. 10

Instrument Cluster. 12

Augmented Reality Head-Up Display. 13

Steering Wheel Controls. 14

Head Unit. 15

HVAC controls. 20

Passenger Display. 23

Physical controls in the centre console. 26

Digital Assistant. 27

Rear Seat Entertainment and Tablet. 29

Navigation.. 29

Media. 34

Communication.. 41

Mini games. 42

Insights. 44

Analyst Contacts. 45

Other Contacts. 45

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