User Experience Evaluation: Tesloop

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Report Summary:

Strategy Analytics conducted a UX evaluation of Tesloop. This is a compelling and innovative way of using the Tesla brand to attract ride-sharing consumers through the “wow” factor, while also being more environmentally friendly. However, any mobility service must take great care in aspects of UX which are keys when a user chooses a transport method. While Tesloop has a very “to the point” booking process, transportation to and from the pickup and drop off locations can come off as inconvenient.

Table of Contents

1.  Executive Summary

2.  Introduction and Methodology
     2.1  Methodology

3.  Reserving of Transportation

4.  In Vehicle Experience

5.  Ending a Journey

6.  Conclusion

7.  Analyst Contacts

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