Ask the author
Author: Chris Schreiner
Publication Date: 2月 06 2020
Pages: 19
Report Type: Benchmark



User Experience Evaluation: Hui Car Share from Toyota

Available to Clients Only

This report is available to Strategy Analytics clients only. You can see the benefits of becoming a client here.

Already a client, login to download this report.

To discuss pricing options please contact our sales representative.
Contact Us

Report Summary:

Strategy Analytics conducted a user experience evaluation of Hui, a station-based car-sharing service from Toyota and Servco.  Though station-based car-sharing has inherent disadvantages over other forms of transport, it is uniquely advantageous for Hui’s unique target segment.  The mobile app is required for any-and-all car-related tasks, and though Hui is well-designed for certain points of a car-sharing user’s journey, the reliance on unreliable connectivity protocols remains a blocker in this space.

Table of Contents

1.  Executive Summary

2.  Registration and Cost Structures

3.  Finding and Reserving a Vehicle

4.  Accessing the Vehicle

5.  In-Vehicle and Active Rental UX

6.  Ending a Rental

7.  Insights and Recommendations

8.  Analyst Contacts

For more information about our services please contact us or email

Service Subscription

  • Access this report as part of a service subscription
  • Benefits of a service subscription:
    • Access to industry leading analysts
    • Both current and historical repository of research
    • Timely updates to forecasts, market share, market sizing, and trendsEtc.

Let's talk

Now you know a little about us, get in touch and tell us what your business problem is.
Inquiry / Message:

please enter captcha from left