User Experience Benchmark: Kia K900

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Report Summary:

Strategy Analytics conducted a UX benchmark study of the Kia K900 infotainment system.  The high-mid landscape display and  three-panel homescreen provide easy access to features. However, the Kia K900 does not meet all the requirements of a real premium infotainment system. Some inconcistencies and integration issues also prevent it from reaching its potential.

Table of Contents

1.           Executive Summary          4

2.           Introduction and Methodology    5

2.1         Introduction       5

2.2         Methodology     5

3.           Initial Impressions and Overview of HMI                 7

3.1         Console touchscreen and other physical elements               7

3.2         Home    10

3.3         Speech recognition          12

4.           Infotainment Features    15

4.1         Radio     15

4.2         Navigation          17

4.3         Phone    20

4.4         Data Services      21

4.5         Smartphone Mirroring     22

5.           Final Impressions and Infotainment Benchmark Score        24

6.           Insights                25

7.           Analyst Contacts               26

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