Peer to Peer Car Sharing and Rental: New Twists on Old Challenges

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Report Summary:

As automakers fall over themselves to enter the mobility service market, car-sharing is seen as a low-friction entry point.  Peer-to-peer offerings can be even lower-friction, but are not without their own numerous unique challenges for both renters and owners.  This report reviews peer-to-peer car-sharing and rental, provides a broad look at the UX of current service offerings, and identifies areas most in need of improvement.

Table of Contents

1.  Current UX of Peer-to-Peer Car-Sharing/Rental
     1.1  Current Models
     1.2  UX Advantages and Disadvantages
     1.3  Other Challenges

2.  So You Want to Run a Peer-to-Peer Rental Service...

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