Trends in Communication and Information Sharing: A UX Strategies Webinar

Date: 8 Oct 2020
Start Time: 15:00 UTC / 10:00 ET / 07:00 PT
Duration: 1 Hour

Zoom has dominated video communication platforms during COVID-19 for both social and business needs. The pandemic has forced consumers – and particularly elderly consumers – to adopt video communication and other technologies to meet basic needs. More online shopping means more interactions with chatbots and conversational UIs.

But what is next? Join SA’s User Experience Strategies service as we review recent UX Strategies research on trends in communication from the individual level to the macro.

This wide-ranging presentation includes results from:

  • focus groups and surveys with elderly consumers on technology usage trends post-COVID,
  • reviews of recent research on conversational agents
  • evaluations of evolving immersive communication platforms to rival Zoom
  • the development of “digital twin cities” to enhance communication and coordination across urban environments.

Chris Schreiner, Director of Syndicated Research
Lisa Cooper, Director – User Experience Strategies

This webinar is free for clients and registered guests

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