Lisa Cooper

Director – User Experience Strategies

As Director of UX Strategies service, within the User Experience Innovation Practice at SA, Lisa is responsible for delivering insights and qualitative and quantitative UX research to clients on emerging technologies such as VR/AR, smart homes, assistive technologies, 5G, AI, as well as new device form factors and HMI.

Lisa has over 20 years of experience in UX and human factors research and consulting in North America and Europe spanning applications such as emerging technologies, assistive devices and accessibility research, automotive safety, infotainment and aerospace applications. She holds a M.S. degree in Human Factors Engineering from Virginia Tech and BSc (Hons) in Ergonomics/Human Factors from Loughborough University.

Prior to joining Strategy Analytics, Lisa was an independent UX research consultant, a senior Human Factors Engineer at General Motors, and prior to that a research associate working for Loughborough University of Telecommunications and Computer Human Interaction Research Center. She began her career as a UX researcher at Human Sciences and Technology Research Institute (HUSAT) at Loughborough University researching human-centered design processes with regards to emerging technologies and their impact on accessibility.

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