Report Finds Remote Control Smart Home Technology is not enough

by Chris Schreiner, Diane O'Neill | Jun 05, 2017

Consumers Want More from Connected Devices: Proactive is the new ‘Smart’, Says Strategy Analytics


Boston, MA – June 5, 2017 – For smart home technology to be widely adopted it must provide more benefits than solely being connected. Consumers want more than just remote access to their home: they want data that they can act on and use to benefit their lifestyle. A recent report from the User Experience Strategies (UXS) service at Strategy Analytics “UXS Technology Planning Report: Smart Home Environment”, investigating the needs, behaviors and expectations of future smart home users, has found that consumers want proactive devices and systems, shifting the balance from being reactive, to tasks being automatically completed for them, based on the information provided.

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“Remote control of the home environment is limited”, commented Chris Schreiner, Director of Syndicated Research, UXIP. “Users are currently required to react to and interpret information provided by their smart devices – there is no allowance for the devices to be used to their full potential. Providing features such as contextual awareness and artificial intelligence (AI) will make smart devices more proactive.” Continued Schreiner, “Furthermore, utilizing natural forms of human machine interface (HMI) like voice, sensors or presence, will also provide more use cases.”

Kevin Nolan, VP UXIP added, “Adequate intelligence needs to be added to smart home devices and appliances, whether existing or new. Providing seamless methods of control that work with all smart home devices owned will also ensure the longevity and extendibility of any smart home ecosystem”.


About Strategy Analytics

Strategy Analytics, Inc. provides the competitive edge with advisory services, consulting and actionable market intelligence for emerging technology, mobile and wireless, digital consumer and automotive electronics companies. With offices in North America, Europe and Asia, Strategy Analytics delivers insights for enterprise


About User Experience Strategies (UXS)

Our User Experience Strategies (UXS) service investigates UX Innovation Opportunities across media, smart home, wireless, and nascent technologies.  By understanding the emerging behaviors, needs, motivations, use cases, pain-points and “must-have” experiences of lead adopters and future target consumers, UXS delivers a roadmap to help you design the optimal experience.  UXS forms part of the User Experience Innovation Practice (UXIP) at Strategy Analytics. Through both syndicated and proprietary user-centric research capabilities, UXIP delivers strategic insights and analysis on how to optimize the user experience of new and emerging technologies. Click here for more information.


Press Contacts

US Contact: Chris Schreiner, +1 617 614 0746,

European Contact: Diane O'Neill, +44(0) 1908 423 669,

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