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UX Trends for 2020: AI, 5G, Voice Assistants and more...

by Kevin Nolan | Nov 21, 2019

Strategy Analytics UX Innovation research team just released it's Top 5 Trends for UX Innovation in 2020.  These are:

  1. Artificial Intelligence will start to deliver tangible user benefits in consumer tech and more meaningful use cases will be introduced based on NLP, machine learning, empathetic technology etc. [More Details]

  2. As 5G is rolled out in more markets, new distinctive use cases will emerge to take full advantage of these ultra-high capacity networks, sparking a new wave of UX innovation. [More Details]

  3. Foldable devices will spur a period of form-factor innovation, providing opportunities for UX designers to deliver new experiences and value propositions. [More Details]

  4. Voice assistant platforms will make progress towards consolidation, thereby starting to address the user experience painpoints associated with fragmentation. [More Details]

  5. Ground-breaking HMI directions and disruptive connected platforms will accelerate innovation in the area of In-Vehicle UX. [More Details]
Our experts will be discussing the impact of these trends at CES 2020 in Las Vegas.  To arrange a meeting, please contact your nearest Strategy Analytics office.


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