Extraordinary findings from our latest research, which surveys user experience of two leading multimedia phones: the iPhone is not perfect after all. But it and Nokia's N95 stand out a mile from anything else on the market when it comes to multimedia. Apple's much-hyped device falls down on one key aspect - texting. Avid texters will not like the iPhone's touch screen initially because they need to feel the keys. The N95 was noted particularly for the quality of its music playback. But there's no question the iPhone hits the mark in terms of styling, menu navigation and video playback.