IoT Ecosystem > Mobile Workforce Blog

US Enterprises Ramp Telecoms and IT Spending as WFH and Hybrid Working Environments are Here to Stay

by Gina Luk | Aug 26, 2021

Findings from our latest survey carried out in Q2 2021 on the US Enterprise Mobility Adoption and Trends 2021 have now been published.

Enterprises in the U.S are continuing to recognize the importance of mobility as part of their overall business strategy by mobilizing company data, via transitioning to and leveraging cloud services, and the security predicament that process creates, and utilizing software, solutions, and services designed to manage mobile applications and devices, along with other mobility investments in the enterprise.

Key findings from the survey include:

  • One in three US businesses will increase Telecom spending/budget between 1-5% in the next 2 years.
  • Ramp up in spending evident on cloud computing, DaaS (Device-as-a-Service) and IoT, as well as investment in 5G and Wi-Fi6.
  • One in five ITDMs (IT Decision Makers) expect IT spending will increase by more than 10% in the next 2 years.
  • WFH rates jumped +9 points due to COVID-19. WFH is defined as working from home at more than 20% of the time.
  • One quarter of US employees spend 2 days or more per week video conferencing.
  • Almost half of US companies have budgeted for DaaS. Microsoft, Google, and Apple top the chart as key DaaS providers.
  • Almost one third of US companies are very familiar with Mobile Private Networking (MPN) and one in four are very familiar with Network Slicing.

Figure 1: US Business Technology Adoption Plans
Picture1-general tech 

WFH and Hybrid working environments are here to stay.

US companies want mobile devices and business mobile apps that create actual, shared engagement regardless of location more than ever. Company paid corporate liable smartphones given to employees has increased +13 points over the pandemic, with core technologies such as Cloud, DaaS, Blockchain, 5G, AI, facilitating the move to WFH/Hybrid working environments.


5G is top of mind for many business technology decision makers.

US companies would like to work with Carriers on a 5G project, which indicate opportunity for US wireless carriers to capitalize on 5G as 51% of US businesses have already integrated 5G into their company, while 30% plan to integrate 5G within the next 1 year. The top business applications where a 5G solutions have an advantage over 4G, are data analytics, next gen mobile app development, and emergency communications (see figure 2).

Figure 2 Top 5G Business Apps Where a 5G Solutions Has an Advantage Over 4G Options

Picture2-top 5G business apps

Strategy Analytics interviewed more than 300 IT decision makers (ITDM) across 9 vertical markets in the U.S. The survey identified trends, and the future direction enterprises plan to take, regarding their approach to mobile strategy and investment.

Key topics explored in the survey:

  • Cloud adoption
  • 5G adoption
  • Device as a Service
  • Work from Home
  • Mobile applications and security
  • Video conferencing
  • Blockchain
  • BYOD and corporate liable smartphones and tablets
  • Mobile device, application, and security management
  • Artificial Intelligence
  • Virtual Reality/Augmented Reality 
  • Mobile Private Networking & Network Slicing
  • WiFi6

For more information, click here for the report: US Enterprise Mobility Adoption and Trends 2021

France and Germany Enterprise Mobility Adoption and Trends 2021 reports will be available soon.

Previous Post: Can T-Mobile US double its enterprise market share from less than 10% over the next five years? | Next Post: Strong Cloud, 5G, Video and Device-as-a-Service Adoption Plans in France and Germany, Despite COVID-19

Let's talk

Now you know a little about us, get in touch and tell us what your business problem is.
Inquiry / Message:

please enter captcha from left