Chris welcomes Ben Lundin from Strategy Analytics' Connected Mobility Service to discuss ride hailing, car sharing, bike & scooter sharing, and public transport. They talk about the impact of the pandemic on mobility services, UX issues for mobility, and how self-driving cars fit. In Condensed Soup, Chris and Ben discuss their best, worst, or funniest mobility service experience.

UX Research on Mobility Services

Connected Mobility Service

Ben Lundin on LinkedIn

Episode Transcript

Questions? Comments? Email us at UXSoup@strategyanalytics.com

Chris on LinkedIn

Lisa on LinkedIn

Strategy Analytics UX Innovation Practice