Empathic Technology: How willing are consumers to share emotion-driven data?

Original Article
Nov 22, 2019

Artificial Intelligence will start to deliver tangible user benefits in consumer tech and more meaningful use cases will be introduced based on NLP, machine learning, empathetic technology etc. [More Details]

Strategy Analytics Executive Insight:

How far are consumers actually prepared to go in sharing very personal emotion-driven data?

  • What barriers prevent the cultural shift required for consumers to comfortably interact with empathetic solutions, even if value is perceived?
  • Will privacy concerns or regulation prevent the adoption of empathetic devices?

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