User Experience StrategiesUser Experience Strategies

User Experience Strategies

CES 2021: Innovations in Product and Service UX



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Report Summary:

This report examines the product and service themes SA's User Experience Strategies group covered at CES 2021:

  • Health at home. As more medical grade devices are provided to patients at home and more consumer electronics devices are able to capture health data, the convergence of the two is on the horizon.
  • Smart home as a lifestyle platform. The role of the smart home is evolving from one where the user controls various devices within an ecosystem to one that now incorporates services to become more of a lifestyle platform. 
  • Sustainability. Upcycling opportunities and better ways to manage your home's energy consumption were on display. 


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