Author: Kevin Nolan


Publication Date: Aug 31 2016


Pages: 54


Report Type: Report, Word



 User Experience Strategies

Amazon Echo: The Voice Activated Speaker is Changing the Way Consumers Interact with their Home




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Report Summary:

Amazon Echo provides users with a connected home experience while users no longer have to rely on mobile devices and computers as the user interface to access information, to control/interact with other products within their home including their car, or to complete everyday tasks such as setting an alarm or calendar event. Convenience and ease of use are provided by the voice assistant built into the ‘smart’ speaker. For Echo owners in the US, the main benefits of having a home voice assistant like Echo include streaming music, and the convenience of asking questions and having a “quick reference” to information, via their voice as opposed to manually doing it on a phone or computer. In the UK, interest is high for a voice activated speaker. UK respondents expect main use cases of such a device to include streaming music and controlling smart home appliances.

Table of Contents

6.1     Companion App “Amazon Alexa” 17

6.2     Skills  19

6.3     News  22

6.4     Music  23

6.5     Voice Purchasing  25

6.6     Calendar 28

6.7     Sports Scores  31

6.8     Smart Car 33

6.9     Smart Home  36

11.1   Expectations  45

11.2   Concerns  47

11.3   Purchase Consideration  48


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