Consumer Sentiment AnalyticsConsumer Sentiment Analytics

Consumer Sentiment Analytics

Uber Leads Lyft In Consumer Sentiment (Northeast USA)

Download Report

Report Summary:

Northeast USA has emerged as one of the most competitive markets for connected mobility services. In this report, we analyse reviews from more than 1700 users of two top ride-sharing services – Uber and Lyft. While Uber leads in consumer sentiment, neither service can be enthusiastic about the overall service rating considering neither has an average rating higher than 2.5 stars (out of 5). 16% of Uber reviews and 21% of Lyft reviews reported a bad experience with the ‘driver’. 

For more information about our services please contact us or email
Buyer Research

After the Pandemic: Scaling the Impact of Sustained Working From Home Behaviours

Find out more

Let's talk

Now you know a little about us, get in touch and tell us what your business problem is.
Inquiry / Message:

please enter captcha from left