Consumer Sentiment AnalyticsConsumer Sentiment Analytics

Consumer Sentiment Analytics

Smartphone Ratings Report: Middle East

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Report Summary:

This report examined more than 11,000 consumer ratings of three of the most recognizable smartphone OEMs – Samsung, Huawei, and Xiaomi. This report can help mobile operators in the Middle East by identifying which brands/models they should support. It will also be important for these brands to identify areas in the Middle East where improvement is needed, and opportunities might lie.

Table of Contents



Methodology & Report Introduction

Slide 4

Key Questions

Slide 5

Consumer Ratings Index

Slide 4

Ratings Distribution

Slide 5

Device Rankings by Country

Slide 8

Drivers of Dissatisfaction

Slide 9

Drivers of Dissatisfaction : Huawei Y9

Slide 10

Drivers of Dissatisfaction : Samsung M20

Slide 11

Drivers of Dissatisfaction : Xiaomi Redmi Note 7

Slide 12

Report Conclusion | Recommendations

Slide 13

Contact Slide

Slide 14

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