Consumer Sentiment Analytics recently examined the time delta between purchase and review for a handful of smartphone with a heavy focus on current generation Samsung smartphones – Galaxy S10 and Galaxy S10 Plus. The genesis of the report is to study two hypotheses. Hypothesis 1 – the longer it takes a buyer to post a review, the more likely the buyer will find a flaw in the product. Hypothesis 2 – The battery performance will show signs of growing dissatisfaction as the delta between purchase and review increases.
Section
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Introduction & Methodology
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Key Questions
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Time Delta
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Ratings by Delta
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Sentiment Matrix - Key Device Features
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Key Finding & Recommendations
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Author/Team Contact Information
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