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Consumer Sentiment Analytics

Consumer Sentiment Analytics Reports

User Experience Innovation Practice Newsletter June 2019 Read Insight, Word - Jun 19, 2019
Evolution of a Galaxy: Generational Analysis of the Flagship’s Battery Read Report, Word - Apr 30, 2019
On Another Galaxy – 1 in 3 Samsung S10 Early Adopters Mention Its Camera; Extremely Satisfied Read Report, Word - Apr 23, 2019
Car Companion App Sentiment: 'App Response' Key Driver of Dissatisfaction Read Report, PowerPoint - Mar 25, 2019
Samsung Galaxy S10 Notes: Upgrade, Upgrade, Upgrade Samsung Upgrades Each of its Flagships Key Device Features Read Report, Word - Feb 28, 2019
Ratings Analysis Report - US Flagship Smartphones: February 2019 Read Report, PowerPoint - Feb 28, 2019
With High Ratings Across W. Europe, is the OnePlus 6T a True 'Flagship Killer'? Read Report, PowerPoint - Jan 30, 2019
Ratings Analysis Report - Japanese Market 2019 Read Report, PowerPoint - Jan 14, 2019
Smartphone Ratings Across China: After-Sale Continues to be Key Driver of Dissatisfaction Read Report, PowerPoint - Dec 31, 2018
2019 Predictions: Customer Trust and User Experience Critical across Automated Vehicles, AI, 5G and Connected Solutions Read Insight, Word - Dec 10, 2018

Device Assessments

On Another Galaxy – 1 in 3 Samsung S10 Early Adopters Mention Its Camera; Extremely Satisfied Read Report, Word - Apr 23, 2019

Samsung Galaxy S10 Notes: Upgrade, Upgrade, Upgrade Samsung Upgrades Each of its Flagships Key Device Features Read Report, Word - Feb 28, 2019

With High Ratings Across W. Europe, is the OnePlus 6T a True 'Flagship Killer'? Read Report, PowerPoint - Jan 30, 2019

iPhone XS – Nearly 1in 9 Early Adopters Mention Face ID; High Sentiment for Display and Camera Read Report, Word - Nov 30, 2018

Samsung Note9 Hits on All Key Device Features – Battery, Camera, and Display All Highly Positive Read Report, Word - Nov 30, 2018

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Insights & Analysis

2019 Predictions: Customer Trust and User Experience Critical across Automated Vehicles, AI, 5G and Connected Solutions Read Insight, Word - Dec 10, 2018

User Experience Innovation Practice Newsletter October 2018 Read Insight, Word - Sep 27, 2018

Satisfaction Among Apple Converters to Samsung's Galaxy S9 Increased Compared to Apple Converters to the S8 Read Insight, Word - Jul 09, 2018

iPhone X Impresses Former Samsung Owners, but Price Dampened Conversion Enthusiasm Read Insight, Word - Mar 28, 2018

The Galaxy S8 Woos Former iPhone Owners: 81% Likely Won’t Return to Apple Read Insight, Word - Jan 31, 2018

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User Experience Innovation Practice Newsletter June 2019 Read Insight, Word - Jun 19, 2019

Evolution of a Galaxy: Generational Analysis of the Flagship’s Battery Read Report, Word - Apr 30, 2019

Car Companion App Sentiment: 'App Response' Key Driver of Dissatisfaction Read Report, PowerPoint - Mar 25, 2019

Amazon Echo Show: Apps and Display Among Primary Keys of Dissatisfaction Read Report, Word - Oct 29, 2018

Smart Speaker Sentiment: Google Home - Leader in Satisfaction During Q3 2018 Read Report, PowerPoint - Oct 15, 2018

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Ratings Reports

Ratings Analysis Report - US Flagship Smartphones: February 2019 Read Report, PowerPoint - Feb 28, 2019

Ratings Analysis Report - Japanese Market 2019 Read Report, PowerPoint - Jan 14, 2019

Smartphone Ratings Across China: After-Sale Continues to be Key Driver of Dissatisfaction Read Report, PowerPoint - Dec 31, 2018

Ratings Analysis Report - India Smartphones: August 2018 Read Report, PowerPoint - Sep 13, 2018

China in Africa - Rating Analysis of Four Chinese Smartphone Models in Africa Read Report, PowerPoint - Jul 09, 2018

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