Reports

On Another Galaxy – 1 in 3 Samsung S10 Early Adopters Mention Its Camera; Extremely Satisfied Read Report, Word - Apr 23, 2019

Samsung Galaxy S10 Notes: Upgrade, Upgrade, Upgrade Samsung Upgrades Each of its Flagships Key Device Features Read Report, Word - Feb 28, 2019

With High Ratings Across W. Europe, is the OnePlus 6T a True 'Flagship Killer'? Read Report, PowerPoint - Jan 30, 2019

iPhone XS – Nearly 1in 9 Early Adopters Mention Face ID; High Sentiment for Display and Camera Read Report, Word - Nov 30, 2018

Samsung Note9 Hits on All Key Device Features – Battery, Camera, and Display All Highly Positive Read Report, Word - Nov 30, 2018

Most Recent

Samsung Consumer Study - Understaing Delta Between Purchase and Review Date Read Report, PowerPoint - Jul 30, 2019

Motorola Smartphones – Customers Sound Off Read Report, Word - Jul 11, 2019

User Experience Innovation Practice Newsletter October 2018 Read Insight, Word - Sep 27, 2018

Satisfaction Among Apple Converters to Samsung's Galaxy S9 Increased Compared to Apple Converters to the S8 Read Insight, Word - Jul 09, 2018

Most Recent

User Experience Innovation Practice Newsletter June 2019 Read Insight, Word - Jun 19, 2019

Evolution of a Galaxy: Generational Analysis of the Flagship’s Battery Read Report, Word - Apr 30, 2019

Car Companion App Sentiment: 'App Response' Key Driver of Dissatisfaction Read Report, PowerPoint - Mar 25, 2019

Amazon Echo Show: Apps and Display Among Primary Keys of Dissatisfaction Read Report, Word - Oct 29, 2018

Smart Speaker Sentiment: Google Home - Leader in Satisfaction During Q3 2018 Read Report, PowerPoint - Oct 15, 2018

Most Recent

Smartphone Ratings Report: Brazil 2019 Read Presentation, PowerPoint - Jun 28, 2019

Smartphone Ratings Report: iPhone XS Leader in Satisfaction Across Western Europe Read Report, PowerPoint - Jun 28, 2019

Ratings Analysis Report - US Flagship Smartphones: February 2019 Read Report, PowerPoint - Feb 28, 2019

Ratings Analysis Report - Japanese Market 2019 Read Report, PowerPoint - Jan 14, 2019

Smartphone Ratings Across China: After-Sale Continues to be Key Driver of Dissatisfaction Read Report, PowerPoint - Dec 31, 2018

Most Recent