User Experience StrategiesAdvanced HMI Strategies

Advanced HMI Strategies

Poor Battery Life and Device Content-Transfer Capabilities Lead to Lower Consumer Satisfaction



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Report Summary:

Despite generally high overall device satisfaction ratings, consumers are still least satisfied with device battery life, transferring device content to/from a PC, and mobile data speeds. As both US and Western European consumers place long battery life high in their purchase priorities device OEMs need to provide longer batteries, or more energy efficient devices, to provide a better user experience. While satisfaction in these areas is still considerably low, all features and services assessed experienced an increase in consumer satisfaction from 2012 to 2014.

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