User Experience StrategiesAdvanced HMI Strategies

Advanced HMI Strategies

Digital Voice Assistants: Consumer Perceptions & UX Challenges

Report Summary:

In September 2022, Strategy Analytics surveyed 298 respondents in the US to gauge their level of satisfaction with voice recognition / digital assistants on a number of every-day consumer devices. This included: smartphone, smart TV, streaming media player, in-vehicle and smart speaker. This report summarizes the results of this survey and provides insights consumer trends.

Table of Contents

  1. Executive Summary
  2. Introduction and Methodology
  3. Overall Interest in Voice Control
  4. Voice Recognition: Use Case Interest and Satisfaction
  5. Voice Recognition: Smartphone
  6. Voice Recognition: In-Vehicle
  7. Voice Recognition: Smart TV
  8. Voice Recognition: Streaming Media Player
  9. Voice Recognition: Smart Speaker
  10. Conclusions

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