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Service Providers

Operator Strategies To Combat Over-The-Top Communication Providers

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Report Summary:

Operators’ bread and butter communication services are under increasing threat from over-the-top (OTT) communication providers such as WhatsApp, Kik, Kakao, Fring and Skype, as users engage alternative platforms to address their need for rich, cost effective communications. This report outlines three strategies and approaches that operators can adopt to minimize the growing risk from over-the-top service providers.

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