Mobile_OperatorsService Providers

Service Providers

How will COVID-19 Impact Mobile Service Providers?

Report Summary:

Growing uncertainty surrounding the evolution path of the COVID-19 novel coronavirus, on the verge of being classified as a pandemic by the WHO, represents a significant operational challenge for the mobile ecosystem. At this stage, we believe the impact on consumer confidence as well as consumption of mobile services will be modest. Mobile services revenue growth will slow but unless we see a surge in new infections and failure of containment procedures, we expect a slowing of mobile service revenue growth rather than a decline. A return to the (-4%) declines in W. Europe and (-1.7%) globally in revenue in the great recession in 2009 seems unlikely. Nevertheless, vigilance is critical and operators should consider promoting digital engagement around device upgrades and prepare for some reduced roaming revenue.
Table of Contents

COVID-19 Is Already Impacting Mobile Device Volumes
Operators Will By Impacted by a Reduction in Travel and Must Respond to Changes in Consumer Behavior
5G Network Rollout Plans are Re-Starting in China with Other Regions Seeing Minimal Infrastructure Impact
Mobile Service Providers Should Follow Local Consumer Sentiment Closely
How Can We Help You?

For more information about our services please contact us or email


  • This report is available for individual purchase.
  • US and global visitors can buy this report for $1399.
  • UK visitors will be charged £1000.
    Add a one hour briefing with an expert Analyst $1000 ( £820 for UK visitors). This briefing will be scheduled at a mutually convenient time and provide both further depth and clarity on the report topic. A Q&A session will be included.

Service Subscription

  • Access this report as part of a service subscription
  • Benefits of a service subscription:
    • Access to industry leading analysts
    • Both current and historical repository of research
    • Timely updates to forecasts, market share, market sizing, and trendsEtc.

Let's talk

Now you know a little about us, get in touch and tell us what your business problem is.
Inquiry / Message:

please enter captcha from left