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Wireless Media

Mobile Payments and the Unbanked and Underbanked Opportunity

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Report Summary:

The "unbanked" and "underbanked" might account for as much as 2/3rds of the world's adult population, and financial inclusion - that is, increasing citizens' access to formal financial institutions - is a policy goal of many governments and NGOs. To the extent that mobile money offers convenience and lower costs than conventional brick-and-mortar banking, it can address some of the obstacles to increasing involvement with formal financial institutions. However, it is not easy to manage the partnerships between banks, mobile operators, and other actors in the ecosystem in order to increase financial inclusion, and provide adequate returns to for-profit players.

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