Consumer Sentiment Analytics recently examined more than 2,100 rating and reviews for two of the most popular music streaming services – Spotify and Pandora. This report will examine the average consumer rating for these services based on 2019 data. Additionally, the report will focus on drivers of dissatisfaction facing the music streaming industry as well as each of there services on an individual basis.
Section
Slide
Methodology & Report Introduction
Key Questions
Consumer Ratings
Cross-Brand Mentions
Drivers of Dissatisfaction
Drivers of Dissatisfaction: Spotify
Drivers of Dissatisfaction: Pandora
Key Findings – Recommendations
Contact
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