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Mobile Workforce

Mobile Workforce Strategies @ Mobile World Congress 2018: Next-Generation RCS, UEM, mUCaaS and AI

Report Summary:

As Mobile World Congress 2018 closes for another year, the Mobile Workforce Strategies (MWS) team has selected its highlights from the show’s major themes and implications in the area of enterprise mobility. It was clear that mobility plays an important role in the digital enterprise, as both usage and IT maturity takes rise in enterprise mobility as some of the most influential minds and innovative organizations in the tech industry convened around 5G, mobile development, AI and cognitive intelligence, IoT and more.

Table of Contents


1.           Executive Summary        3

2.           Samsung Puts a Business Spin on the Galaxy S9 and S9+               4

3.           Next-Generation RCS A2P Business Messaging Gets Hot!              6

4.           Unified Endpoint Management & Mobile Security Are At the Heart of Enabling Enterprise Mobility      10

5.           Mobile-Native Unified Communications and Collaboration as a Service (mUCaaS)           12

6.           Business App, Cloud & Smartwear Powered by AI           14

7.           Conclusions       16

8.           How Can We Help You?               17



Figure 1 - Samsung Galaxy S9 and S9+    5

Figure 2 - Vodafone RCS Business Messaging      6

Figure 3 - V-Pet by Vodafone      7

Figure 4 - Messaging Apps by Monthly Active Users - GSMA        8

Figure 5 - Messaging Product Feature Comparison          9

Figure 6 - Global Business Mobile SaaS Revenues, 2016-2022 ($M)          13

Figure 7 - Geolocation and worker safety with “Smart Boots”      15

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