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Mobile Workforce

Enterprise Mobility Management A review of Total Cost of Ownership

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Report Summary:

In recent years, the market for Mobile Device Management (MDM), Mobile Application Management (MAM) and mobile security has broadened into 3 layers of capability which is generally now referred to as Enterprise Mobility Management (EMM): - Basic mobility management, typically for small businesses using for example ActiveSync for email - Enterprise mobility management – often used by commercial organizations for managing corporate and personal device use - Regulated-level enterprise mobility management – preferred or required by corporate and government organizations with the highest expectations of security and control This report explores the landscape for EMM from a TCO perspective, primarily with reference to a bespoke TCO scenario model of EMM vendors. This enables the cost drivers to be identified by feature set, implementation method, and payment method, as well as identifying the differences between the commercial EMM and regulated EMM environments. A number of standard scenarios were selected for assessment; alternative scenarios could potentially reveal other findings. The vendors assessed are AirWatch, a VMware company (hereafter referred to as ‘AirWatch’), BlackBerry, Citrix, Fiberlink, an IBM company (hereafter referred to as ‘Fiberlink’), Good Technology and MobileIron.

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