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Enterprise Mobility – Focus on Mobile Security, Artificial Intelligence for CRM and VoLTE at MWC 2017

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Report Summary:

Another exciting year at Mobile World Congress (MWC) 2017, with more than 60,000 participants descending on Barcelona, Spain over the final days of February and first days of March. Traditionally, the attention-grabbing headlines are primarily reserved for the latest smartphones and tablets that are on display, but the scope of the show has widened in recent years, as mobile technology has now become integral in our lives. While Virtual Reality (VR), Augmented Reality (AI), 5G and Internet of Things (IoT) were the big themes at the show, there was also much for the enterprise to consider. This report highlights the show's major themes and implications in the area of enterprise mobility and how technologies enable smart enterprises to connect people and processes in an efficient, effective and secure manner.

Table of Contents

1.       Event Highlights  3

1.1     VoLTE for Business gets Hot! Cisco and Ericsson joint collaboration on VoLTE  4

1.2     Samsung and HP put focus on tablets at MWC 2017  6

1.3     Mobile Security is at the heart of enabling Enterprise Mobility  9

1.3.1       Cisco and Samsung deliver endpoint visibility and data intelligence to business customers via Samsung Knox, Cisco AnyConnect and Cisco Stealthwatch  9

1.3.2       Mobile Iron teams-up with Lenovo  10

1.4     Enterprise App to the next level: Apple-SAP Alliance  11

1.5     The time has come for a new generation of customer services - AI meets CRM   11

2.       Conclusions  12


Figure 1 - Collaboration Mobile Convergence (CMC) powered by Cisco and Ericsson. 5

Figure 2 - Samsung Galaxy Book at MWC 2017. 6

Figure 3 - HP Pro x2. 8

Figure 4 - Samsung and Cisco team up to bring Knox to AnyConnect enterprise VPN app. 10


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