1. Executive Summary. 3
2. Mobile Phone Trade-In Programs. 5
2.1 What’s Driving Mobile Phone Replacement?. 5
2.2 What Happens to Old Mobile Phones?. 6
2.3 Trade-In Concerns & Challenges. 9
2.4 Mobile Phone Trade-In Potential Outlook. 11
2.5 CSPs Best Positioned To Drive The Circular Economy. 11
3. Refurbished Mobile Phones. 13
4. Conclusions and Recommendations. 16
4.1 Extending Average Mobile Ownership Rates. 16
4.2 Capturing More Devices Via Trade-In. 17
4.3 Increasing Refurbished Device Sales. 18
5. Analyst Contacts. 19
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