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Smart Home Survey - Package Delivery - April 2020



Report Summary:

This report is on a survey of households in France, Germany, the UK and US. It presents findings the appeal of in-home/in-garage package delivery among smart home owners. It details how many packages smart home owners received in the past year (2019), how they were delivered and incidence of theft after delivery. The report then probes smart homeowners about the appeal of in-home/in-garage delivery. In addition, it presents the appeal of in-garage delivery among smart home owners with connected garage door openers.


Table of Contents

Survey Methodology
   Methodology Overview

Overview of Package Delivery
   Number of Packages Delivered to Smart Homes
   How Packages are Delivered to Homes Now
   Incidence of Package Theft
   Level of Concern about Package Theft

In-home/In-garage Package Delivery
   Appeal of In-home/In-garage Delivery
   Appeal of In-garage Delivery among Connected Garage Door Opener Owners 

Items Stored in Garages

Summary and Key Takeaways

Additional Questions to Consider

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