In_Vehicle_UXIn Vehicle UX

In-Vehicle UX

UX Evaluation: Ford Mustang Mach-E

Report Summary:

Strategy  Analytics conducted an evaluation of the Ford Mustang Mach-E infotainment system. The touchscreen is the dominant interior feature, and while it provides large actionable areas there are usability issues around destination entry and additional ergonomic issues which keep it from reaching its potential.

Table of Contents


1. Executive Summary. 4

2. Introduction.. 6

3. Methodology. 7

4. Overview of Displays and Controls. 7

4.1 Head Unit. 7

4.2 Instrument Cluster. 11

4.3 Steering Wheel Controls. 12

4.4 Voice HMI. 13

5. Media. 14

5.1 Radio.. 14

5.2 Other Media and Smartphone Mirroring. 16

6. Navigation.. 18

7. Communication.. 22

8. HVAC.. 23

9. Insights. 24

10. Analyst Contacts. 26

10.1 Other Contacts: 26


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