In_Vehicle_UXIn Vehicle UX

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Author: Claudia Krehl
Co Author: Chirag Upadhyay
Publication Date: Aug 31 2023
Pages: 28
Report Type: Report, Word
In-Vehicle UX

UX Benchmark: 22MY VW ID.5

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Report Summary:

TechInsights conducted an evaluation of the infotainment system in the 22MY VW ID.5. Volkswagen have created a playful user experience with some serious technology in the ID.5 provided by the AR HUD when fitted which should be appealing to consumers considering a BEV. Generally, the user interfaces have been executed well and the playfulness shines through in the gear shifter and the interior light. However, some key elements are a tale of two halves, where some parts perform well, while others need improvement. This includes the AR HUD, the digital assistant, and the steering wheel controls.
Table of Contents

  1. Executive Summary
  2. Introduction
  3. Methodology
  4. Overview of Displays and Controls
    1. Instrument Cluster & Gear Selector
    2. Augmented Reality Head-Up Display
    3. Steering Wheel Controls and Stalks
    4. Central Information Display
    5. Touch Controls in the Centre Consoler
    6. Climate Controls
    7. Outboard Driver Controls
    8. Digital Assistant
  5. Navigation
  6. Media
  7. Communication
  8. Insights
  9. Contact Us
  10. About US

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