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In-Vehicle UX

User Experience Evaluation: MirrorLink in 2015 Volkswagen Passat

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Report Summary:

Strategy Analytics conducted an expert evaluation of the 2015 Volkswagen Passat with focus on the operability of the MirrorLink feature using a Sony smartphone.  Connecting a compatible phone to the on-board system proved to be extremely difficult, and would be a barrier to entry for most users.  While a variety of useful features are offered, pervasive instances of poor interface designs make practical use difficult.  Inappropriately small text, touch targets, and inter-target spacing are common throughout the experience.  

Table of Contents

1.  Executive Summary
2.  Introduction
3.  MirrorLink Evaluation
     3.1  Pairing
     3.2  Apps and Usability
4.  Conclusions
5.  Contact the author of this report

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