Strategy Analytics conducted an expert evaluation of the 2015 Volkswagen Passat with focus on the operability of the MirrorLink feature using a Sony smartphone. Connecting a compatible phone to the on-board system proved to be extremely difficult, and would be a barrier to entry for most users. While a variety of useful features are offered, pervasive instances of poor interface designs make practical use difficult. Inappropriately small text, touch targets, and inter-target spacing are common throughout the experience.
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