In_Vehicle_UXIn Vehicle UX

In-Vehicle UX

User Experience Evaluation: Bolloré Car Sharing

Available to Clients Only

This report is available to Strategy Analytics clients only.

Become a Client

Strategy Analytics is a leader in supporting companies across the planning lifecycle through a range of research solutions. Please contact us to learn more about the benefits of becoming a client.

Contact Us

Report Summary:

Strategy Analytics conducted UX evaluations of the Autolib’ and BlueIndy car-sharing services, which use Bolloré Bluecars.  The registration, vehicle access, and journey-end experiences are confusing and disjointed.  The in-vehicle navigation experience is well-optimized for short-term car-sharing use cases.  The UX of Bolloré car-sharing services shares similar issues noted in other car-sharing services, and recommendations are provided for improvement.

Table of Contents

1.  Executive Summary

2.  Introduction and Methodology
     2.1  Methodology

3.  Registration

4.  Finding and Reserving a Vehicle

5.  Accessing the Vehicle

6.  In-Vehicle Experience

7.  Ending a Journey

8.  Conclusions

9.  Analyst Contacts

For more information about our services please contact us or email

Let's talk

Now you know a little about us, get in touch and tell us what your business problem is.
Inquiry / Message: