In_Vehicle_UXIn Vehicle UX

In-Vehicle UX

User Experience Evaluation: 2021 Mercedes S-Class



Available to Clients Only

This report is available to Strategy Analytics clients only.

Become a Client

Strategy Analytics is a leader in supporting companies across the planning lifecycle through a range of research solutions. Please contact us to learn more about the benefits of becoming a client.

Contact Us

Report Summary:

Strategy Analytics undertook a UX evaluation of the Mercedes S Class infotainment system and augmented reality HUD. While MBUX is a formidable system, there are issues around media search and the integration of third-party media sources that should be addressed.


Table of Contents

1. Executive Summary 5
2. Introduction 7
3. Methodology 8
4. Overview of Displays and Controls 8
    4.1 Head Unit 9
    4.2 Instrument Cluster 11
    4.3 Steering Wheel Controls 13
    4.4 Digital Assistant 15
5. AR HUD 16
6. Media 19
    6.1 Radio 19
    6.2 Media, TV and USB 22
    6.3 Rear Seat Entertainment 29
    6.3.1 Rear Seat Entertainment Units 29
    6.3.2 Rear Seat Tablet 31
7. Navigation 32
8. Communication 36
9. Apps 38
10. Insights 39
    10.1 AR HUD 40
    10.2 Infotainment 41
11. Analyst Contacts 42
    11.1 Other Contacts: 42


For more information about our services please contact us or email support@strategyanalytics.com

Let's talk

Now you know a little about us, get in touch and tell us what your business problem is.
Name:
Email:
Telephone:
Country:
Inquiry / Message: