In_Vehicle_UXIn Vehicle UX

In-Vehicle UX

User Experience Evaluation: 2020 Honda e

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Report Summary:

Strategy Analytics conducted a UX benchmark study of the Honda e infotainment system and relevant HMI.  Honda’s digitized cockpit, with a long line of screens extending from A-pillar to A-pillar, is certainly a head-turner.  The passenger display is deftly used for some key tasks.  But HMI is only as useful as the tasks it enables, and despite strong visual appeal, the visual/manual and voice-based infotainment UX in the Honda e falls short for some key in-car use cases.

Table of Contents

1.  Executive Summary

2.  Introduction and Methodology
     2.1  Introduction
     2.2  Methodology

3.  Initial Impressions and Overview of HMI
     3.1  Console Touchscreens and Other Physical Elements
     3.2  Speech Recognition
     3.3  Home Screen and "All Apps"

4.  Infotainment Features
     4.1  Media
     4.2  Navigation
     4.3  Communication
     4.4  Other Apps
     4.5  Battery and Charging

5.  Final Impressions and Infotainment Benchmark Score

6.  Insights

7.  Analyst Contacts

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