Strategy Analytics conducted a user experience evaluation of the infotainment system aboard a 2019 Toyota Avalon, including the Entune 3.0 application suite known as App Suite Connect. The embedded touchscreen and voice-enabled features work well for the vehicle’s class, Entune 3.0 represents a marked improvement from previous versions, and the integration of connected features within relevant infotainment menus is best practice. However, a number of UX barriers prevent Entune (and other similar companion app suites) from competing with smartphone mirroring systems.
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