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In-Vehicle UX

User Experience Benchmark: Baidu CarLife

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Report Summary:

This report presents the findings of Strategy Analytics’ evaluation of Baidu CarLife in a 2016 Chang’an CS35 with drivers in Shenzhen, China. The compatibility of several popular streaming music and internet radio services, the POI search experience, and the hands-free voice control capability are the highlights. However, with essential usability issues, Baidu CarLife fails to provide a satisfactory overall experience.
Table of Contents

  1. Executive Summary
  2. Introduction and Methodology

    2.1 Introduction 
    2.2 Methodology 

  3. Initial Experience 
    3.1 Smartphone Connection for Baidu CarLife 
    3.2 Initial Impression 
  4. Phone
  5. Maps and Navigation
    5.1 Navigation 
    5.2 Nearby
  6. Music and Media
    6.1 Local Music and Music Sources
    6.2 Streaming Music
    6.2.1 QQ Music
    6.2.2 NetEase Cloud Music
    6.2.3 Internet Radio – Ximalaya FM and Kaola FM
  7. Voice Control
    7.1 Hands-Free Activation
  8. Overall Experience
  9. 9Conclusion 36
  10. 10. Analyst Contacts 39

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