In_Vehicle_UXIn Vehicle UX

In-Vehicle UX

User Experience Benchmark: 2017 Chevrolet Volt



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Report Summary:

Strategy Analytics conducted a UX benchmark study of the 2017 Chevrolet Volt, focusing on the integration of Apple CarPlay and Android Auto with the embedded infotainment system. Integration issues were still apparent, particularly around the use of Android Auto speech recognition. However, participants were able to easily switch between Android Auto/CarPlay and the embedded system. 


Table of Contents

     2.1     Introduction  6

     2.2     Methodology  6

     3.1     Initial Impressions  9

     3.2     Speech Recognition  10

     4.1     Audio  11

          4.1.1       Radio  11

          4.1.2       Connected Media  12

     4.2     Phone  12

     4.3     Navigation  14

          4.3.1       Destination Entry  14

          4.3.2       POI Search  16

     6.1     Accessing CarPlay  20

     6.2     Accessing Siri 21

     7.1     Accessing Android Auto  22

     7.2     Accessing Android Auto Speech Recognition  23

     8.1     Methodology  24

     8.2     Calling a Contact 25

     8.3     Text Messaging  26

     8.4     Radio  26

     8.5     Destination Entry  27

     8.6     Static vs. Dynamic Testing  27

 


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