In_Vehicle_UXIn Vehicle UX

In-Vehicle UX

Uconnect SMS Dictation Accurate for the Lucky Few with Compatible Phones

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Report Summary:

Strategy Analytics conducted a user experience evaluation of the Uconnect SMS dictation feature in a Dodge Ram 1500 in July and August. The dictation feature was very accurate. However, users wanted to see the message to confirm accuracy, as it was not always clear if it was captured correctly with verbal feedback. Furthermore, accessing the feature through voice commands was confusing for some, and it was tedious to access through manual controls. The biggest obstacle to adoption is the lack of compatible devices.

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