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In-Vehicle UX

HMI Usage and Satisfaction: Speech Recognition Usage Increasing in the US and China

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Report Summary:

Strategy Analytics surveyed consumers in the US, Western Europe, and China regarding speech recognition usage and satisfaction, along with touchscreen satisfaction. Speech recognition usage has increased in the US and China due to satisfaction with ease of use and task time. However, speech recognition usage and satisfaction remains flat in Western Europe. Touchscreen satisfaction has increased as has satisfaction with the amount of fingerprint smudging.

Table of Contents

     2.1     Introduction  6

     2.2     Methodology  6

     3.1     Speech Recognition Usage  7

          3.1.1       Overall 7

          3.1.2       US  8

          3.1.3       Western Europe  11

          3.1.4       China  12

     3.2     Speech Recognition Satisfaction  14

          3.2.1       US  14

          3.2.2       Western Europe  17

          3.2.3       China  20

     4.1     Touchscreen Satisfaction  25

          4.1.1       US  25

          4.1.2       Western Europe  27

          4.1.3       China  30

7.        Appendix:  Respondent Profile  36

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