In-Vehicle UX

Automotive HMI Trends: Voice Control at a Crossroad, Touchscreens Best for Advanced Features

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Report Summary:

In an era with increasingly homogenized infotainment offerings across mobile and integrated platforms, automakers are challenged to create new and better ways of delivering features, typically via a novel HMI. Strategy Analytics assessed the current state of in-vehicle HMI with respect to usability and the impact each can have on the user experience. Voice recognition remains a safe HMI modality, but consumer interest has stagnated. Some OEMs are moving more toward hardware controls such as jog dials, but long learning curves inhibit usage. Touchscreens remain ideal for many tasks, particularly for the wide range of connected services OEMs continue to introduce. Multi-modal HMI is recommended, as it utilizes the positive aspects of several HMI types.
Table of Contents

  • 1 Executive Summary
  • 2 Introduction
  • 3 Physical Controls
    • 3.1 Center Stack Keys and Knobs
    • 3.2 Hardware Controllers
    • 3.3 Steering wheel controls
  • 4 Touchscreens
  • 5 Voice Recognition
  • 6 Handwriting Recognition
  • 7 Non-Touch Gestures
  • 8 Eye Tracking
  • 9 Touch-Sensitive Controls
  • 10 Proximity Sensors
  • 11 Multi-modal HMI
  • 12 Conclusions
  • 13 Analyst Contacts

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