Connected_MobilityConnected Mobility

Connected Mobility

Industry Overview: Fare Collection, Ticketing, and the Future of Public Transportation



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Report Summary:

Over much of the last century, public transportation agencies have been the primary gatekeepers of ticketing and fare collection across the globe. However, many of them struggle to integrate their antiquated fare collection systems into the digital world.

This report provides an industry overview of the fare collection industry and details some of the major private sector partners that are helping to propel public transportation toward future relevance in an increasingly mobile world.

Table of Contents

1.    Executive Summary    5
2.    The Evolution of Fare Collection and Payment    6
2.1    Automated Fare Systems    6
2.2    Stored-Value Ticketing System    7
2.3    Printed Paper Tickets    7
2.4    Tokens    8
2.5    Magnetic Stripe Cards    9
2.6    Smart Cards    9
2.7    Contactless Smart Cards    11
2.8    Contactless EMV Payment    12
2.9    Smart Phones    12
2.10    Other Mobile Devices    13
2.11    QR Codes    14
2.12    Digital Wallets    15
3.    Transportation Network Technology    16
3.1    Closed-Loop Systems    16
3.2    Open-Loop Systems    18
3.3    Blockchain Systems    19
4.    City Profile—Transport for London    21
4.1    Open-Loop, Contactless Payment    21
4.2    Mobile Ticketing    22
5.    Mobile Ticketing Revolution    23
5.1    Initial Set Up    23
5.2    Account-Based Ticketing Systems    23
5.3    Integrated Ticketing    24
5.4    Next Generation Ticketing    24
5.5    Facial Recognition Ticketing    24
6.    Masabi—Ticketing for Mobility-as-a-Service    26
7.    Public transportation Service Infrastructure Providers    28
7.1.1    Accenture    28
7.1.2    Conduent    28
7.1.1    Cubic Transportation Systems    29
7.1.1    Init    31
7.1.2    LG CNS    32
7.1.3    MotionTag    32
7.1.4    NXP    33
7.1.5    Passport Inc.    33
7.1.6    Ridango    34
7.1.7    Scheidt and Bachmann    34
7.1.1    Siemens    35
7.1.1    SkedGo    36
7.1.1    Sony    37
7.1.1    Thales Group    37
7.1.1    Token Transit    38
7.1.1    Trapeze    38
7.1.1    Unwire    39
7.1.1    Vix Technology    39
8.    Fare Collection—Issues    41
8.1.1    High Cost Contracts    41
8.1.1    Lengthy Contracts    41
8.1.2    High Unbanked, Smartphone-less Populations    41
8.1.1    Government Bureaucracy    42
8.1.2    Security Concerns    42
8.1.1    Location Specific Issues    42
8.1.2    COVID-19    43
9.    Conclusion    44
10.    How Can We Help You?    46

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