The Automotive Connected Mobility (ACM) service reports on emerging mobility services. Mobility services include car sharing and ride hailing in all of their forms as well as new vehicle ownership and usage models including on-demand vehicle access, concierge services, fractional ownership and the like.

The service provides 3 interdependent perspectives on factors directly influencing the market development and successful deployment for mobility services:

• B2B Research
• Connected Mobility Experience (UX)
• Consumer Insights & Choice (CI)

Three perspectives on Automotive Connected Mobility


B2B Research: Provides emerging ecosystem and demand analysis, with particular emphasis on mobility service providers’, and automakers’, strategies, programs, acquisitions, investments, and organizational activities. In addition, this service focuses on global and regional market adoption of mobility services and related platforms, with an emphasis on regulatory activities, service rates, mobility service operator fleet sizes and revenues, and the impact these services are having on vehicle sales. Particular attention is paid to the supporting and evolving business models in the broader transportation ecosystem as well as competitive factors. All of these elements are weighed in the context of maintaining forecasts for market adoption and impact.

Connected Mobility – UX: Evaluates the user experience for connected mobility solutions. From consumer interest and key factors in transport choices to the actual experience when using those services, ACM provides in-depth analysis and insight to optimally align transport services to consumer needs.

Consumer Insights & Choice (CI): Provides custom designed research on Consumer  Mobility Choices and Behavior examining: The Driving Factors for consumer choice;  Economics of Choice;  Preferences;  Behavioral Segments;  Perceptions; Cross-elasticities.