08.27.08

Europe’s CE Market Goes Into Recession

Posted in Uncategorized at 3:53 pm by David Mercer

It’s not the headline the organisers of this year’s IFA want to see, but the biggest news from the opening press conference today was that demand for consumer electronics in Europe is likely to fall by 2.4% this year to €64.3bn. Perhaps that’s not surprising in the context of the global credit crunch and a constant stream of gloomy economic news, but it will be the first time European gadget sales have gone into reverse for some years, and follows an increase of more than 7% in 2007.

The fact that the German domestic market is bucking the wider European trend provides a glimmer of light in what is certainly a tough environment for the world’s major brands, all of whom will have massive displays of their latest technologies here in Berlin over the next few days. IFA (or Internationale Funkausstellung if you prefer), while its claims to be a truly international convention generally stand up to scrutiny, is also very firmly a German event for German retailers as well as the (German) general public. The 3.8% growth in German CE sales expected for 2008 will give heart to manufacturers who have been suffering from the sharp downturn in other European markets, notably the UK, where sales so far this year are down by 11%.

One of the factors attributed to the stark contrast between the UK and German markets was that the UK’s national football teams, England, Scotland, Wales and Northern Ireland, all failed to qualify for this year’s European football finals in Austria and Switzerland, in contrast to Germany, which not only qualified but reached the Final. I’ve always felt the importance of major sports events in driving consumer electronics sales in particular countries has been overplayed somewhat. It can be difficult to divorce this particular factor from the economic environment in general and the natural maturity cycles of different products. And while sales of big screen TVs may be brought forward for the sake of a sporting event, this may lead to a downturn during the rest of the year.

So far this year Germany and the UK’s respective sales performance seems to be proving me wrong , but let’s wait and see what the final year’s results look like. Perhaps the UK’s success at the Beijing Olympics will have led to a second half revival in UK flat panel TV and set-top box sales to even things up.

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08.26.08

Blu-ray broadcasting claims are “misleading and irresponsible”, says BDA

Posted in Uncategorized at 2:11 pm by David Mercer

One of the main objectives of Blu-ray Disc developers was to set a benchmark in video quality that would provide sufficient encouragement for DVD owners to upgrade, as well as providing a challenge that few if any alternative video distribution platforms could hope to match, at least in the foreseeable future. One benchmark that BD sets is known as “Full HD” or 1080p and it provides the best possible video quality commercially available to consumers today. (Further enhancements are in the works, notably the Japanese Super Hi-Vision 4000 line system, but that’s another story for another day and will not see commercial availability for some years.)

As the format was being developed in the early part of this decade, BD proponents were probably hoping that the blue laser disc would have the 1080p market all to itself for much of its life. It had been assumed that both broadcasting and internet delivery platforms would struggle to accommodate the bandwidth and bit rates required to delivery equivalent video quality.

Those assumptions are now being questioned by recent announcements from broadcasting service providers on both sides of the Atlantic. French cable operator Numericable announced at the end of June that it would begin offering “Native HD” movies on its VOD service in July. Shortly afterwards, both US DBS providers, DirecTV and Dish Network, made announcements along similar lines. While DirecTV was first with the news, Dish is claiming bragging rights for the first 1080p movie, Warner Bros’ “I Am Legend”, which was available beginning August 1st. Dish claims this was an industry first, which may be correct as far as the US is concerned, but Numericable would appear to have beaten them to the punch in global terms.

Apart from business model issues (like the fact that satellite providers can’t offer true VOD), there is the key question of video quality. Both Dish and DirecTV reference Blu-ray Disc in their publicity material. The quotations are as follows:

• “Starting August 1, Warner Bros. Pictures’ blockbuster “I Am Legend” starring Will Smith will be available in 1080p resolution — same as Blu-ray(R) Disc quality — on DISH Network’s VOD service, DISH On Demand.”
• “DIRECTV will begin offering movies in 1080p, the highest resolution format available for HD video enthusiasts and the same format used by Blu-Ray HD DVDs”

These claims have clearly struck a sensitive nerve within the Blu-ray community, which, given their strategy as outlined above, is perhaps not surprising. Today the BDA has given me the following statement:

“A number of companies have recently launched advertising campaigns claiming their products deliver high definition picture and sound “equal” to that delivered by Blu-ray Disc. These comparisons are irresponsible and are misleading to consumers. Up conversion and satellite broadcast cannot provide a true Blu-ray high definition experience, as neither is technically capable of producing the quality delivered by Blu-ray players and Blu-ray discs. To that end, the Blu-ray Disc Association is exploring these claims further and will take appropriate action, as necessary, to prevent consumers seeking the ultimate in high-definition home entertainment from being misled.”

I look forward to hearing the results of the BDA’s exploration of these claims. It has always been a challenge to get industry consensus on the relative technical merits of one video system over another. Video and broadcast engineers will tie themselves in knots with competing claim and counterclaim about the significance or otherwise of numbers of vertical and horizontal lines, interlaced versus progressive scan, pixel counts, black levels, bandwidth, the merits of film and video cameras, scanning rates and any number of other technical criteria which may affect what the viewer ultimately sees on the TV screen.

As far as misleading consumers is concerned, I agree wholeheartedly that while there may be no deliberate misleading going on, consumers are certainly confused in all sorts of ways about HD in general. People (on both sides of the Atlantic) have been buying “HDTVs” or “HD-Ready” TVs for a few years now, and many of those viewers will struggle to say exactly whether or not they are actually watching HDTV content at any given time. I have pointed out previously that programmes on so-called “HD channels” on Sky’s platform are often not true HD content. If viewers pay for HD channels and are watching SD content, how can they be blamed for not understanding?

Instinctively I would say that the BDA is right – I don’t believe that DirecTV or Dish will actually be offering programming at the same level of quality of BD. But the technical arguments to prove the claim that they are not “technically capable” of doing so could be very difficult to prove one way or the other.

In the end, these new Full HD initiatives are more of a statement of competitiveness against rival service providers than against BD itself. As has often been the case in the past, the satellite providers in the US are battling against cable companies, and now IPTV providers, to set new benchmarks in quality and customer experience. The 1080p story is just another phase in that competitive battle, but it is unlikely to seriously affect Blu-ray’s potential.

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08.22.08

Microsoft’s Photosynth Now Online

Posted in Uncategorized at 12:28 pm by David Mercer

Microsoft introduced its new Photosynth service yesterday at an event in central London. Photosynth was developed by Seadragon and acquired by Microsoft two years ago. It has been developed under the wings of the company’s Live Labs group and is now available at www.photosynth.com in its 1.0 version. I say “available” advisedly, because it wasn’t accessible from Microsoft’s own demonstration stand because of the site being “overwhelmed”. This morning, however, things seem to have improved.

Photosynth creates panoramic or 3D representations from still photos. The technology’s clever part involves stitching or “synthing” different photos of the same object so that they merge seamlessly into a continuous whole, or at least that’s the theory. The examples given are of famous landmarks such as Stonehenge. Using a couple of hundred photos taken from a wide range of different angles, the software creates a visual quasi-3D representation of the monument, filling in the gaps between adjacent photos, and allowing the user to move around, choosing his own angle and zooming in at will.

Photosynth is an online service. A software application resides on the user’s PC but the images are stored on the web. At the moment Microsoft is presenting Photosynth as a consumer service and will offer it within the MSN suite of services. The company suggested to me that it had no specific plans for revenues or a business model behind Photosynth – it is a free download and Microsoft hopes to encourage widespread usage. Eventually however it seems certain that Microsoft will develop commercial business models and revenue streams. 3D modelling should to appeal to many online retailers, to take just one example.

The technology is certainly fascinating and I’m sure there will be photography enthusiasts out there who will explore its potential. For average users however I’m not so sure this is something that will catch on quickly. Digital photography has been successful because it simplifies what used to be a hit-and-miss affair and makes sharing photos straightforward. Active involvement in Photosynth will necessitate a significant investment of user time, as well as access to a decent broadband upload connection – if an individual user is serious about creating a good synth of a building or location, this could require 100 or more high quality digital photos, and that will involve no small amount of bandwidth.

But like so many other emerging applications, we probably haven’t even begun to see what Photosynth will become over time. That will ultimately hinge on the creativity of end users, and given past experience that is likely to take the service in directions that can’t even be imagined today.

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Kids computers: Do they really want half a machine?

Posted in Uncategorized at 9:43 am by David Mercer

I thought I’d share a personal angle on an industry issue that’s grabbing the home PC sector’s attention right now. It was sparked by a meeting yesterday with Zoostorm, a UK PC manufacturer, which is launching its range of children’s laptops under the Fizzbook brand. Based on Intel’s Atom processor, running Windows, and with choices of 7″ or 8.9″ displays, Fizzbooks will be available in UK stores from next month at £199 and £269 price points. The company expects to sell 70,000 units in the pre-Christmas period.

To quote Zoostorm’s Sion Roberts: “The Fizzbook is the type of product parents can feel good about buying and children actually want. The educational and office software with the Fizzbook make it a great aid to learning and development, but the excellent general computing capabilities make it perfect for surfing the internet, playing games or watching movies.”

As the parent of a child slap bang in the middle of Zoostorm’s target 6-14 market, I beg to differ. Fizzbooks’ snazzy design may appeal to some kids on the surface, and I’m sure Zoostorm will sell plenty of units to parents and indeed grandparents who like to feel they haven’t wasted their money on frivolous gadgets. My fear is that these good intentions may turn to disappointment on all sides once their kids realise they have been given what is basically half a machine.

Based on my experience of my own and many other children, the one thing kids want to do with the family PC is play games. And not just any old Flash-based browser nonsense either: they want the latest and greatest games that arrive on DVDs (Fizzbooks have no optical drive), need the latest processors and require GBs of hard disk drive storage before they even get going. I’m thinking in particular of EA’s The Sims 2, whose arrival in my household three years ago necessitated the purchase of an expensive new laptop with a dedicated graphics card that copes, just about, with the demands of the latest 3D games.

I’m currently in the market for a “kids laptop”, but I still don’t quite know what one of those is. PC World, the UK’s largest high street computer retailer, offers its own label range of Kids Laptops. They have a nice range of colours and designs, which I know will appeal to its intended audience. But in response to my email (albeit five days later), I received the following information: “Having searched on our system, I can confirm that Kids laptops will support T&L applications but I would not advise you to use the laptop for games.”

T&L refers to “Transform and Lighting”, which some graphics cards are compatible with and which enables the more sophisticated 3D environments to be rendered successfully. Sims 2 is one game that demands this capability, and it is very difficult to discover which laptops, never mind “kids laptops”, have it. From PC World’s response, I assume they think the CPU and other PC components in their kids laptops are not up to the job. I’ll break the news to my daughter gently…

The Fizzbook and its rivals aimed at the kids market are repeating a mistake so often made by technology companies aiming devices at children: they regular products aren’t suited to kids, for whatever reason. In my experience, this is misguided. In many cases it is children who are much happier coping with the complexity of PCs than their parents, and, in the case of the latest games, driving demand for the latest processors and graphics cards.

Fizzbooks are nicely designed and rugged, and will be bought because of their attractive price points. They may suit the youngest age groups particularly well. But older kids will soon tire of their limitations and yearn for time on “Dad’s laptop” so that they can get on with the real job of shooting aliens or building virtual worlds. Either that or their parents will save up an extra £100 or so and buy them a proper laptop in the first place.

If you want better insight than I can ever give on the “real” PC and mobile computing space, see the excellent enterprise mobility blog run by my colleague, Philippe Winthrop.

Visit us at IBC: Web TV and Virtual Worlds Analyst Breakfast

Client Reading:
Online Games: Global Market Forecast

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08.21.08

Hillcrest sues Nintendo and wants Wii imports stopped

Posted in Uncategorized at 10:04 am by David Mercer

Few Wii users will have heard of Hillcrest Labs, except perhaps those who also read this blog. Back in January I described Hillcrest’s TV guide and “Loop” remote control technology in relation to an online VOD store.

Funnily enough I referenced the Wii in that item, suggesting that Hillcrest was encouraged by Nintento’s success as it justified the general concept of 3D air controllers. Looking back I suppose I could have read into those comments that Hillcrest were taking rather a closer interest in Nintendo than was immediately obvious at the time.

Yesterday Hillcrest filed a claim with the U.S. International Trade Commission based in Washington, D. C., that Nintendo with its Wii system has infringed Hillcrest’s U.S. Patent Nos. 7,158,118, 7,262,760, and 7,414,611. These refer to a navigation interface display system that graphically organizes content for display on a television.

I’m no lawyer or expert on patents, so I’m happy to let the US courts work this one out. I would only point out that such cases tend to go on for many months if not years, and it would be unexpected for a ban on Wii system imports to be granted. I would also surmise that Hillcrest has been attempting to win license fees from Nintendo without success prior to launching this action.

Nevertheless investors have taken note of the potential seriousness of the case: Nintendo shares fell 3.6% yesterday. It’s not unusual for large successful companies to be pursued for all manner of claims by smaller firms; in fact it seems to be almost routine. Nintendo itself has been involved in a similar case over the vibration technology deployed in its controllers, and has been found to infringe patents owned by Anascape. The injunction brought against Nintendo in that case (first brought in July 2006) is still on hold pending Nintendo’s appeal to the Federal Circuit. The Wii’s success seems to have given Nintendo another headache it would like rather not have to deal with, and it may be a year or two before it shakes it off.

Client Reading:
Digital Media Devices Global Market Report

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08.11.08

WebTV and Virtual Worlds: Strategy Analytics at IBC

Posted in Uncategorized at 4:11 pm by David Mercer

Just a heads-up that we’ll be giving two analyst presentations at this year’s IBC in September; one on our research on connected TV devices, and another presenting findings from our pioneering work on Virtual Worlds. Registration details are below.

Bridging the Web-TV Chasm: How Connected Devices will Bring Web TV from the PC to the Big Screen

Our breakfast presentation will explore the emergence of Connected Web TV Devices and their impact on traditional broadcast business models. Our leading analysts present new user survey findings on web TV usage, scale the future adoption of Internet devices such as set-top boxes, connected TVs and mobile internet devices, discuss the conflicts and partnerships between legacy and emerging players, and size the revenue opportunity for web television and video services. Please join us for a tour of the rapidly expanding world of web TV, insights on why it all matters, and actionable recommendations for players facing unprecedented challenges and opportunities.

Date: Saturday 13th September, 2008
Location: Holiday Inn, “Minnesota” & “Montana” Rooms, De Boelelaan 2, 1083 HJ Amsterdam, The Netherlands
Registration & Breakfast: 08:00
Session: 08:30-09:30

Searching for Your Missing Viewers? Find Them in Virtual Worlds!

Our lunchtime presentation addresses a challenging trend for the content and entertainment industries. Every month, an estimated 1.5 billion viewer hours disappear from television screens and emerge in a growing variety of virtual worlds. From Habbo Hotel and Second Life to World of Warcraft, this interactive, immersive medium is seducing viewers around the world and is projected to grow by an order of magnitude in the next decade. With a particular impact on kids, tweens, teens, and young adults, virtual worlds represent a sea change in the nature of entertainment. Come and hear us discuss how this activity is developing, who will use it, and what broadcasters, content providers, advertisers and other players should do about it.

Date: Saturday 13th September, 2008
Location: Holiday Inn, “Minnesota” & “Montana” Rooms, De Boelelaan 2, 1083 HJ Amsterdam, The Netherlands
Registration & Sandwich Lunch: 12:00
Session: 12:30-13:30

Both presentations are free of charge but as we have limited space we ask you to register in advance by going to our website at: www.strategyanalytics.com/IBC2008.html

07.23.08

AT&T to eradicate “up to” marketing: will other BSPs follow?

Posted in Uncategorized at 9:32 pm by David Mercer

In the very first entry in this blog back in late 2006 I moaned about the tendency ofbroadband service providers to market their services with the term “up to” when offering different “tiers” of service. Well full credit to AT&T for taking the initiative to move away from this misleading practice. While full details have not been announced yet, the telco has confirmed that it plans to begin offering “non-overlapping tiers” rather than the traditional “up to” packages.

In essence AT&T is guaranteeing a minimum level of service, something which is not at all usual in the BSP world. So if a BSP offers a service of “up to” 8Mbps today, in theory there is nothing to stop its service averaging at 1Mbps or less. After all, “up to 8″ can be anywhere from 0 to 8. A tiered approach, however, might offer, say, 5-8Mbps, in which case users would at least know the minimum they could expect.

AT&T’s challenge will be to match the tiers to the technical capabilities of its network. No matter what the technology, all broadband services are inherently unpredictable to a degree, so there will likely still be fine print conditions. Nevertheless, we approve of the company’s initiative and hope all others will follow, driven by commercial forces rather than regulator pressure, which is looking increasingly likely in the UK and elsewhere.

Client Reading:
AT&T’s Tiered Service: Taking A Bite Out of Fraudband?

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07.22.08

186 Million Connected TV Devices In Use by end 2008

Posted in Uncategorized at 5:14 pm by David Mercer

Strategy Analytics’ latest forecasts show just how fast people are adopting connected TV devices. Our research indicates that, by the end of this year, consumers worldwide will own 186 million devices that allow TVs to access web content. While games consoles and set-top boxes dominate the market today, demand for connected flat panel TVs is also set to take off. Sony recently announced a big push on IP-enabled TVs and other devices, and other major CE vendors, while not yet as aggressive, are also moving in this direction.

By “connected TV devices”, we include a number of device segments, including flat panel TVs, DVD and Blu-ray players and recorders, set-top boxes, digital video recorders, digital media adapters and games consoles. We have excluded connected portable and mobile devices, such as handheld games consoles and IP cellphones, as well as PCs and related devices. Some people might aruge that we could also include such products as they can play a role in delivering IP content to TV displays, in which case the adoption rates would be substantially higher.

Games consoles have been the largest connected TV device segment to date, with a forecast of 79 million installed by the end of 2008. Set-top boxes and DVRs are the next major category at the moment, while IP-enabled flat panel TVs are only just beginning to appear.

But that is all set to change over the next five or six years. By 2014 we are projecting an installed base of more than 450 million connected flat panel TVs. Set-top boxes and games consoles will still play an important role, but Blu-ray players and recorders will also be significant IP content gateways by this time, with an installed base of 225 million.

These are impressive numbers, and they focus on the devices people have bought and are using at home. They don’t necessarily reflect what content is actually available or being watched on those devices, and that is clearly a missing link in the web TV phenomenon. All PS3 and Xbox 360 owners will in theory be able to get video content onto those devices over their broadband connection and display it on a TV. How many actually end up doing that is still open to question.

But the message for media companies is clear: millions of TV viewers will soon be ready and waiting for web content. Many business model and relationship issues need to be resolved before web TV content itself becomes widespread. But we are now seeing the emergence of technology platforms that will support a surge in adoption of web-based TV content over the coming few years. Traditional service providers such as cablecos and telcos need to put plans in place to accommodate the impact of these “over-the-top” media device relationships that will increasingly disrupt established models and revenue streams.

Client Reading:
Digital Media Devices Global Market Report

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07.02.08

Survey Confirms Students Lead In “New TV” Adoption

Posted in Uncategorized at 3:07 pm by David Mercer

We’ve now had a chance to dip into Strategy Analytics’ survey of European digital media users. We’ll be releasing full and detailed results to clients, of course, but here’s a taster to be going on with.

We find a similar pattern across age groups in Europe as in the US, in that younger Internet users are more likely to be watching TV on their PCs, and more likely to be frequent users. But the overall level of PC TV usage in Europe appears to be trending a little higher at present compared to the US, and indeed television viewing on TV sets is also a little lower.

Our survey found that 30% of 15-29 year-olds in Europe claim to watch TV shows or movies on their PCs at least on a weekly basis, with a peak of 35% for 20-24 year-olds. This compares to around 25% of the same age group in the US. As in the US, the frequent usage of web TV tails off significantly in older demographics, with less than 10% of the 40+ group claiming to do this weekly.

Anecdotally we are probably familiar with the idea that students are in the vanguard of adopting emerging internet services, such as the social networking phenomenon I covered recently. This seems to be confirmed in Europe, where, in terms of “occupation”, full-time students are by far the most active viewers of TV shows and movies on PCs. 35% of full-time students claim to do this at least once a week. No other single occupation category comes close; in fact every other group comes in at or below the population average of 17%.

Most of us have been students in a former life, and in the pre-Internet age dubbing vinyl and CDs onto audiocassettes was a common method of alleviating boredom. So there’s no point in pointing the finger at today’s generation. Let’s face it, student life gives most young people more time than they know what to do with, unless you’re desperate to get an Oxbridge First. Add to that the fact that students are more likely to have access to high speed broadband and their own laptops, and it’s no surprise that keeping your social network up-to-speed on what programmes you watched on the Internet last night seems to keep today’s students pretty occupied when they’re not attending lectures and engaging in other, more traditional student pastimes, which incidentally were not the subject of our latest survey…

Client Reading:
Online Video: Global Market Forecast

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BT Vision on Xbox 360 behind schedule?

Posted in Uncategorized at 2:03 pm by David Mercer

David Gosen, whose rather long-winded title at Microsoft is “VP, Strategic Marketing, Interactive Entertainment Business EMEA” (which means he looks after Xbox 360 in Europe) briefed Strategy Analytics today on announcements Xbox is planning for the upcoming E3. Specific plans for new games titles remain under wraps, but the company is planning significant marketing investment behind the Xbox 360 in European countries, such as Spain and Italy, where the platform is performing less well than in other markets. We can also expect a significant broadening of title genres as Microsoft seeks to target the 360 towards a wider customer base. In addition there will be improvements to the Xbox Live service, also to broaden its appeal and make it more user-friendly. The specifics behind these announcements are quite exciting, so watch out for news at E3 in a couple of weeks’ time.

One key development seems to be behind track, however. At CES in January BT and Microsoft made a big splash by announcing that BT’s BT Vision video-on-demand service (which uses Microsoft’s Mediaroom middleware platform) would be made available on the Xbox 360 platform. At that time the companies indicated that the service would be rolled out in the “middle of 2008”, so given that it’s now July we thought it reasonable to have expected news by now.

David Gosen confirmed to us, however, that there are no announcements currently planned for the innovative service. “Some things take a little longer than planned,” he noted, and told us to stay tuned. Well I suppose to be fair the “middle of 2008” could be extended another month or so, but it doesn’t seem likely anything will be announced any time soon.

We’ve already indicated our doubts concerning strategic positioning around such a service, but it would be surprising if they were significant enough to have stalled the project altogether. More likely are the usual unforeseen technical barriers that inevitably arise when a “world first” of this sort is planned. Even so, it’s probably better that we don’t put a note in our Jan 09 diaries to ask for the next BT Vision/Xbox update; that way we’ll be pleasantly surprised when it eventually arrives.

Client Reading:

Global IPTV Forecast: Homes, Users and Subscribers

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